FAQs

GHD hair straighteners are fitted with a versatile plug which fits both British and continental styles of mains electricity supply. Simply loosen the screw in the base of the British 3-pin plug (UK BS1363 system) to release the European 2-pin plug (Europlug) inside.

Countries that use the Europlug include Germany, Austria, Switzerland, Italy, the Netherlands, Belgium, France, Spain, Portugal, Denmark, Norway, Sweden, Finland, Greece, Turkey, Israel, Poland, the Czech Republic, Slovakia, Hungary, Rumania, Bulgaria, and Russia. It meets the requirements of CEE 7/16 and will fit any socket that accepts 4.0–4.8 mm round contacts on 19 mm centres.

The current version of the GHD Professional, model number ghd3, has a new swivel cord and floating plates. 'Floating' ceramic plates have a spring mechanism that allows them to adjust to the thickness of the section of hair and the pressure you apply making it easier for the plates to glide through the hair and providing better control. The sturdy design of of the swivel cord prevents tangling and damage to the mains lead. At we only offer the latest GHD hair straighteners.

Yes, it is supposed to happen. The red indicator light shows when the iron is heating. A microprocessor thermostatic control switches the iron off when it reaches the correct temperature and then monitors continuously - turning the iron on and off in order to maintain a precise temperature.

Ceramic hair straighteners from including the mk3.1 ghd are supplied for use with a 220-240 volt mains supply only. They can be used in any of the countries marked in purple on the map. For countries marked in red or dark blue a transformer must be used.

The mk4 ghd hair styler has an autosensing voltage suitable for 110-240 volt mains supplies, so that you can use it in any country without needing a transformer.